Many great product leaders will talk about the importance of listening to customers. It’s also essential to know how you should go about doing it. Is there a right and wrong way? As part of our series in partnership with the Product Collective, Product Talk host and Product Exec, Nikki Ahmadi sat down with Oji Udezue, fmr VP of Product at Calendly to discuss customer discovery. They also share some important insight on what it means to be a BIPOC in product.