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Product Talk

Produced by Products That Count, a 501(c)3 nonprofit that helps everyone build great products, this podcast is an award-winning show by and for product minds, with millions of downloads and a 5-star rating on most major platforms. Each of the 300+ episodes features a product leader interviewing another product leader and exploring what it takes to build great products. Recent ones feature the Chief Product Officers of Brex, Glassdoor, Experian and more. About Us: Products that Count is a 501(c)3 nonprofit that helps everyone build great products. It celebrates product excellence through coveted Awards that inspire 500,000+ product managers and honor great products and the professionals responsible for their success. It accelerates the career and rise to the C-suite of 30% of all Product Managers globally by providing exceptional programming – including award-winning podcasts and popular newsletters – for free. It acts as a trusted advisor to all CPOs at Fortune 1000, and publishes key insights from innovative companies, like Capgemini, SoFi, and Amplitude, that turn product success into business success. Learn more at ProductsThatCount.com.
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Jun 14, 2024

How can product leaders foster customer-centered growth? In this episode of Product Talk hosted by Nacho Andrade, New Work SE Fmr. Product Director Thomas Gläser discusses approaches to product strategy, innovation, and growth. Thomas emphasizes the importance of deeply understanding customer needs and jobs to be done over simply analyzing competitors. He advocates developing evidence-based strategies through empathetic customer research rather than making assumptions. Thomas also cautions against common pitfalls like moving too quickly without validation or focusing on internal metrics over market fit. Listeners will learn frameworks for strategic product leadership focusing on customer-centered problem solving to drive meaningful growth.

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